Hiring the right employee profile is essential to avoid systemic scheduling problems. The planner has to schedule employees that come with their constraints. These constraints are established as you hire the employee.
The important thing to remember is not to simply look at what exactly a full-time schedule is telling you to hire. There are thousands of different solutions to any scheduling problem and each of them has its ups and downs. The employees will be hired with their constraints and the planner will have to deal with them when the schedule is created each week. So if a planner only has full-time employees and has that store with weekend traffic, there will be bad service on the weekend and great service during weekdays. The planner won’t be able to do anything about it and guess who will be blamed for putting together a bad schedule? The problem started with the hiring…