Depending on the size of your business and the distribution of your operations, you may find that it’s time to support your planners and start shopping for tools.
A scheduling tool is more than a scheduling tool; it is an operations management tool for your workforce. You therefore need to keep that perspective when listening to software vendors.
There are a lot of do’s and don’ts when comes the time to shop for software. Especially, take the time to listen to the vendors so that you can understand their perspective and their design. Let them make the link between your operations and their tool. Your first disconnect will be vocabulary: the terms used in a software are not the ones you use in your company. It will therefore be difficult for your users to follow what a vendor is saying.
Future entries will give you simple guidelines to follow so that you can make the best choice for your business.