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Category Archives: 6-It’s Never Over

It’s Never Over

16th August, 2013 · andrehoude · Leave a comment

“Perfection is a road not a destination.”[1]

 

A perfect plan does not exist. As we discussed at the beginning, change is the only constant. Therefore your plan may be perfect but only for a moment since something will change around you that will make you change that plan (and it is no longer perfect since you have to change it).

 

The same reasoning applies at any level. Your scheduling procedures may be perfect in a planner’s point of view, but they may have to change because of competition or changing demographics around the business.

 

Hopefully, this series was not a cure for insomnia. Its goal was mainly to educate on the importance of scheduling and the impact it can have on any business.

 

A few reminders on what’s important to remember:

  1. The supervisors creating and updating the schedule are spending your money to run your shop
  2. Scheduling is a key element for employee satisfaction
  3. Any strategic decision has the potential to impact the schedule; test the decision on a schedule before writing it in stone

 



[1] Korean proverb. I heard it for the first time in the movie “Remo Williams – the Adventure Begins” in 1985; I guess it stuck with me…

Posted in 6-It's Never Over | Tags: Constraints, Employee, Positions, Schedule, Scheduling, Scheduling software, Shifts, Workforce, Workload |

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  • August 2013

Categories

  • 0-Preface (1)
  • 1-Introduction (14)
    • 1.1-Everybody Schedules (1)
    • 1.2-Change is the only constant (1)
    • 1.3-Workforce Scheduling (4)
      • 1.3.1-The Workload (1)
      • 1.3.2-The Employees (1)
      • 1.3.3-The Constraints (1)
    • 1.4-The Process (5)
      • 1.4.1-Breaking down the work (1)
      • 1.4.2-Calculating Positions (1)
      • 1.4.3-Planning the Non-Work (1)
      • 1.4.4-Distributing Shifts (1)
      • 1.4.5-Maintaining the schedule (1)
    • 1.5-Finding Support (2)
      • 1.5.1-Strategy becomes input (1)
      • 1.5.2-Choosing Tools (1)
  • 2-Build your workload (10)
    • 2.1-Workload Identification (2)
    • 2.2-Workload Quantification (7)
      • 2.2.1-Time Dependant Workload (2)
      • 2.2.2-Time Independant Workload (1)
      • 2.2.3-Mixed Workloads (1)
      • 2.2.4-Open and close times (1)
      • 2.2.5-The Wiggle Room (1)
    • 2.3-Other Alternatives (1)
  • 3-Understand the workforce (9)
    • 3.1-Arriving (4)
      • 3.1.1-Training (1)
      • 3.1.2-Workload and Absenteeism (1)
      • 3.1.3-Demographics (1)
    • 3.2-Staying (4)
      • 3.2.1-The idiot virus (1)
      • 3.2.2-Set Expectations (1)
      • 3.2.3-Share Information (1)
      • 3.2.4-Self Scheduling (1)
    • 3.3-Leaving (1)
  • 4-Define your constraints (13)
    • 4.1-Work and Rest (6)
      • 4.1.1-Shift Constraints (1)
      • 4.1.2-Day Constraints (1)
      • 4.1.3-Week Constraints (1)
      • 4.1.4-Horizon Constraints (1)
      • 4.1.5-Sequence Constraints (1)
    • 4.2-Fairness and Rotations (3)
      • 4.2.1-What About Seniority? (1)
      • 4.2.2-Self Scheduling (1)
    • 4.3-Training (1)
    • 4.4-The Agreement (1)
    • 4.5-Breaking the Rules (1)
  • 5-Assembling a Schedule (3)
    • 5.1-Breaking Down the Work (3)
      • 5.1.1-Time Dependant Workload (2)
  • 6-It's Never Over (1)
  • 7-Exercise (4)

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